1. Information We Collect

1.1 Personal Information

• Name
• Date of birth
• Contact information (email, phone number)
• Payment details for processing transactions
• Medical history and health information (provided by you for consultations)

1.2 Non-Personal Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent on the app)

2. How We Use Your Information

We use your information to:

• Provide and improve our online consultation services.
• Communicate with you about appointments, updates, and relevant health information.
• Process payments and issue receipts.
• Ensure the security and integrity of our platform.
• Comply with legal obligations and regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Healthcare providers: To facilitate your consultations.
• Service providers: Third parties who help us operate our platform (e.g., payment processors, IT services).
• Legal authorities: When required by law or to protect our rights and users’ safety.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your data (subject to legal and contractual obligations).
• Restrict or object to certain data processing activities.
• Withdraw your consent at any time for data processing based on your consent.

To exercise your rights, please contact us at 210-695-8111.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your user experience.
• Analyze usage patterns to improve our platform.
• Remember your preferences.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our platform and updating the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Zima Medical Group PLLC
12030 Bandera Rd Ste 128, Helotes, TX 78023, United States
Email: Zimamedicalgroup@gmail.com
Phone: 210-695-8111

Thank you for trusting Easy Consult App by Zima Medical Group PLLC.